AI Guide Builder

Never Write IT Documentation Manually Again

StepByStep360 automates your MSP documentation. It extracts frames and transcribes audio from screen recordings, building structured IT Glue-ready guides in minutes.

Start Free Trial View Samples

Generates DOCX + PDF directly
Powered by Advanced Vision & Audio AI
Native IT Glue-style Formatting
Multi-Tenant SaaS Architecture

StepByStep360 app — My Recordings library showing recordings being processed into guides

Automated Workflows

Advanced vision and audio processing pipeline running sequentially behind the scenes to build your guide.

IT Glue Native

Headers, Table of Contents, and architecture boxes generated automatically for direct import.

Multi-Tenant SaaS

Role-based access controls for MSP teams, distinct client workspaces, and shared templates.

The Problem We Solve

Stop Spending Hours Writing What You Just Recorded

MSPs and IT teams record walkthroughs every day. StepByStep360 turns those recordings into polished documentation automatically — no copy-pasting screenshots, no manual step-writing.

Before: frustrated tech staring at blank document. After: complete IT Glue documentation generated by StepByStep360 AI.

How It Works

From Recording to Published Guide in Minutes

Three steps. No manual writing. No screenshot pasting. Upload your recording and the AI pipeline handles everything.

🎬

Upload or Record

Drop an MP4 into the browser or capture directly with the built-in recorder. Any screen walkthrough, demo, or training video works — audio optional.

Drag-and-drop or chunked browser upload
MP4, MOV — any resolution
Audio-only recordings supported
Multiple recordings queue automatically

⚙️

AI Processing Pipeline

Three AI systems work in sequence — no configuration required. Frames are extracted, audio transcribed, then advanced vision AI reads both and assembles structured steps.

Video engine extracts key frames automatically
Audio model transcribes narration accurately
Vision AI reads frames + transcript context
Pass-2 polish merges and refines steps

📄

Export Your Documentation

The finished guide appears in your library — structured, styled, and ready. Export as IT Glue–ready Word DOCX, PDF, or copy steps directly into any documentation system.

IT Glue–style Word exports with TOC + headers
PDF with branded project header
Numbered steps, code blocks, tables
Architecture callouts and phase sections

AI processing pipeline: MP4 Upload → Frame Extraction → Audio Transcription → AI Vision Analysis → Step Assembly → IT Guide Export

Built for Every IT Scenario

Perfect for Any Tech on Your Team

From simple helpdesk tasks to massive cloud deployments, StepByStep360 scales to the complexity of the job.

Level 1 Helpdesk

Standardizing basic troubleshooting SOPs and creating quick-reference materials for end-users.

Infrastructure Engineers

Documenting complex cloud deployments, firewall rules, and server architectures without writing a thesis.

Client Handovers

Generating polished Project Completion Reports to justify project billing and secure client sign-off.

Total Data Sovereignty

Bring Your Own Storage

Don't want your data on our servers? Connect your own Amazon S3 or Wasabi bucket. We process the video and drop the guide directly into your storage.

Zero AI Training: Your private data and client configurations are never used to train our AI models.
Zero Retention: Videos are processed in memory and purged immediately.
Tenant Isolation: Strict logical separation between your different client organizations.
BYOS Support: Full control over where your sensitive documentation lives.

StepByStep360 Pays For Itself on Day One

Document building, service notes, and detailed ticket closures can take as long as the technical work itself. When 50% of your billable time is lost to writing guides, your margins vanish.

Let AI do the heavy lifting so your engineers can focus on billable work.

"StepByStep360 completely transformed our IT Glue instance from an empty graveyard to our most valuable asset."

TB

Tom Bridge

Operations Director, Acme MSP

Pricing

Plans that scale with your MSP

Simple pricing based on usage. No hidden fees.

Standard License

$99/mo per tech

✓ Unlimited cloud video rendering
✓ Access to all 4 guide templates
✓ BYOS (Bring Your Own Storage)
✓ Multi-tenant dashboard

Start 14-Day Free Trial

Stop Writing Documentation Manually.

Record your screen once. StepByStep360 writes the guide — structured, styled, and ready to publish in IT Glue.

Start Free Trial View Samples →

No credit card required DOCX + PDF export Multi-tenant ready